Calculate your shipment to Ecuador

Make your purchases online in the USA
Clubox sends its to Ecuador

You should know that:

International shipping rates are an approximate value, which may vary depending on the actual shipment data.

If you are a customer living in the United States:

If you live in the United States and wish to send a shipment from our virtual mailbox to Ecuador you must send the package to the Servientrega International offices in Miami, Florida; address: 3049 NW 107th AVE, Doral, Fl 33172.

For Servientrega it is very important to offer a complete service, for this reason we provide the UPS service so that you can make your shipment to our offices.

Daily air shipments

Additional charges


Remove labels, consolidate, returns. These will be charged according to order units, weight/volume and packaging material used.


Shipments may remain in our warehouse for 30 days free of charge, after this time and for up to 30 days there will be a storage charge according to the table below, if after 60 days of receipt of the package without payment and without notification of dispatch by the customer the goods will be declared abandoned and will be discarded.
C/day per packet between 1 and 20 lbs.
C/day per package between 20 and 110 lbs.
C/day for heavier weights and pallets


Shipments whose value is equal to or less than two hundred dollars of the United States of America (US$200) without including delivery costs, will not be subject to the payment of taxes.
In case of exceeding USD $200, if the client wishes, we advise him for the payment of taxes, which is approximately 22% of the value of the load.

Conditions for shipments to Ecuador

Terms and conditions



Before using the services through: "Accelerated Messaging or Courier" it is necessary to know that Servientrega classifies them into categories, which are  detailed below:

  • Category B (4X4): Subheading 9807.10.30.00. Includes packages whose weight is less than or equal to 8 pounds and its FOB value is equal to or less than USD $400.00 US dollars, or its equivalent in another currency, provided that it is non-commercial merchandise.

By resolution 008-2022 COMEX, the recipients may only use this category for a maximum of one thousand six hundred US dollars (USD 1,600.00) of FOB value, for each fiscal year, the quota being renewed the following year, which began to be carried out from May 16, 2022, to December 31, 2022.

IMPORTANT: In this category, only the Ecuadorian ID is accepted as valid. Guides should not be generated with any other type of document.

The description of the content must be well detailed, including the number or quantities of the items.

Example: 3 pairs of shoes, 2 pieces of clothing, 1 perfume

  • Category C (IPC): These are all packages weighing up to 220 pounds and up to USD $5,000.00 of FOB value. Textiles, footwear and vitamins are not included in this category.

This category does pay taxes:

  • Ad-valorem (tariff): The percentage will depend on the tariff item of the product, its nature, and will be charged at destination.
  • VAT: 12%
  • Fodinfa: 0.5%. (Child Development Fund)

IMPORTANT: At the time of generating the guide, the recipient's email must be requested,

so that Servientrega Ecuador can coordinate the collection of the corresponding taxes.

Category C (Cell Phones): Only natural persons with an Ecuadorian national identity document may import up to one (1) new unit per fiscal year. In original packaging, accompanied by the telephone equipment purchase invoice and must be approved.

Link to homologize cell phones:

Delivery time

From USA to Ecuador between 12 and 15 business days after presenting international departure.


All the cities and destinations that Servientrega Ecuador reaches (an extra surcharge may apply for remote destinations).

Restrictions on shipments to Ecuador

➢ Any type of Aerosol.

➢ General restrictions in force for Colombia and TSA apply.

➢ Medications without a medical prescription.

The Ecuadorian Customs can verify the shipments and can readjust the declared value (readjustment), Servientrega is oblivious to this decision, if the case arises, it is informed in a timely manner where the shipment was made.

Category B and category C restrictions (4x4, IPC and Cell Phone)

    • Vitamins and vitamin supplements (maximum two for each product)
    • Perfumes (maximum 100 ml per shipment)
    • Garments (not repeated)
    • Decoders
    • Alcoholic drinks
    • Tobacco
    • Spare parts and accessories for used automobiles
    • Jewels
    • Nail polishes
    • Seeds
    • Wood
    • Unprocessed plants and flowers
    • Lighters
    • Content containers under pressure
    • Solutions and liquids for cleaning
    • Skins and products of animal origin
    • Hunting items

Shipping tracking

Once we dispatch the shipment to the destination country, you can track your parcels with your tracking number at or you can call the customer service line (786)-331-9001.
Customer service lines
If you are in the USA (Miami).
786 331 9001
305 851 8181
If you are in Colombia.
(+57) 601 580 78 23
(+57) 317 6696901
If you are in Peru.
(+51) 979392177
(+51) 986 642905.
If you are in Ecuador.
(593) 96 316 6796
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