Who we are
Clubox Virtual Mailbox
It is an International Locker service that provides you with a quick and easy way to complete your online purchases in the United States through a physical address in Miami that allows you to send your purchases, documents, packages or goods to any personal or corporate destination.
We provide a solution for our affiliates nationally and internationally. We are dedicated to providing the highest quality service in the United States.
We have Servientrega as our logistics operator, which allows us to work without intermediaries and to have the best delivery times.
We have more than 30 years of logistic experience with presence in several Latin American countries, which has allowed us to gain the trust of our customers.
How do we operate?
Answer all your questions here
What is my US mailbox address?
The address of your Clubox locker in Miami, USA is: 3047 NW 107th Ave, Doral FL 33172.
What number should I call?
If you are in Colombia 601 432 05 43
The customer service contact via WhatsApp is +57 317 669 69 01.
Customer service hours are Monday through Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:30 p.m., Saturdays from 9:00 a.m. to 2:00 p.m.
Where can I contact you to find out about my package?
You can write to firstname.lastname@example.org or contact us at 786 331 9001 in Miami, FL, in Bogota you can contact us at 601 432 05 43, one of our advisors will provide you with all the guidance you need.
Remember to pre-alert the purchase you made.
If you already have a tracking number you can track your shipment at the following link.
How do I calculate the shipping cost?
To calculate the cost of your shipments you can do it in the following link: Rates
If you need more information you can write to us at email@example.com. We will be happy to provide you with the assistance you need.
What are the delivery times?
Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 01:00 p.m. to 05:30 p.m.
Saturdays from 09:00 a.m to 02:00 p.m.
Do you deliver daily?
Yes! We have daily air shipments, Monday through Friday. (Saturdays during the Christmas season)
What countries do you ship to?
We receive your packages in the United States and ship them to Colombia.