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About Us

Who we are

Virtual locker - Personal use

With our With our Virtual Locker Solution, you get a physical address in the United States, so you can make your purchases or samples of products and/or documents from anywhere in the United States or the world, and receive them in Colombia, Peru and Ecuador at the door of your home or business. 

Registering with us is free. Once you sign up, you immediately get access to a physical address in Miami (3049 NW 107th Ave. Doral, FL 33172) that allows you to send your purchases, documents, packages or merchandise to any personal or corporate destination.

We have the quality seal of Servientrega as  our logistics operator, which allows us to work without intermediaries and have the best delivery times.

More information: info@clubox.us

Virtual locker – Corporate

You can offer your clients the solution of our virtual locker with your own brand (white label) or in agreement, with the support of our information and tracking system; logistics experience and specialized equipment; with coverage in Latin America and the United States.

Benefits:

Zero membership or maintenance costs. Registration is free!
We can store your packages, consolidate them or ship them as soon as they arrive, it's up to you!
Reduce costs and time. You never miss a delivery, someone is always available to sign for your deliveries. We accept packages from all carriers.
Our leading technology in the sector allows you to have real-time tracking of your shipments or packages.
We have more than six physical addresses in the United States, in the States of (FL, TX, NY), to choose where your purchases or documents arrive.
24-7 bilingual customer service and support team.

Complementary services

Fulfillment

Specialized solutions for the management and storage of inventories with different levels of rotation, according to your commercial and logistical needs.

Reverse Logistics

We offer reverse logistics and/or return management solutions. Our team will guide you through the process ensuring your returned products are handled correctly, allowing you to focus on what matters most: running your business and sales.

Domestic Deliveries

We are a facilitator so that entrepreneurs and companies like you can enter the United States market, in a more efficient and faster way, with our Solutions in domestic shipment of documents or packages, with 98% coverage, thanks to our strategic alliances.

Exports Courier - Cargo

We know that entering the United States market is demanding and requires immediacy with an expert logistics ally. With our Export and Import Solution, hundreds of entrepreneurs or businessmen around the world have trusted us to export their packages or product samples to the United States and achieve success.


More information: export@clubox.us

Exports

Recommended 
shops

Remember to make your purchases on the official websites of your favorite stores. Always put your unique locker number next to your name and physical address in Miami (3049 NW 107th Ave. Doral, FL 33172).

How do we operate?

Answer all your questions here

Which is my US mailbox address?

The address of your Clubox virtual locker in Miami, USA is: 3049 NW 107th Ave, Doral FL 33172.

Which number should I call?

If you are in Miami, United States, please call (+1) 786 331 9001
If you are in Colombia (+57) 601 432 05 43
If you are in Peru (+51) 979 392 177
If you are in Ecuador (+593) 96 316 6796
Our customer service contact via WhatsApp is (+1) 305 851-2230

Where can I contact you to find out about my package?

You can write to us at info@clubox.us or contact us at (+1) 786 331 9001 in Miami, FL, in Colombia you can reach us at (+57) 601 432 05 43, in Peru at (+51) 979 392 177 and in Ecuador (+593) 96 316 6796.

One of our advisors will provide you with all the guidance you need. Remember to pre-alert your purchase. If you already have a tracking number you can track your shipment in the following link.

How do I calculate the shipping cost?

To calculate the cost of your shipments click by destination:

Colombia
Peru
Ecuador

If you need more information you can write to us at info@clubox.us We will gladly provide you with the assistance and support you need.

What time do you deliver?

Deliveries are made on business days within the opening hours:
Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:30 p.m.
Saturdays from 9:00 a.m. to 2:00 p.m.
*Our delivery schedules may vary by Origin and Destination. Please contact us for more information.

Do you ship daily?

Yes! We have daily flights to Colombia and Ecuador, from Monday to Friday, (Saturdays during the Christmas season), for Peru we have 2 weekly flights.

Which countries do you ship to?

We receive your packages at our CCSF (Certified Cargo Screening Facility) in Miami, United States (3049 NW 107th Ave. Doral, FL 33172) and send them to Colombia, Peru and Ecuador.

Where can I contact for more information on exports?

You can write to us at export@clubox.us or contact us at (+1) 786 331 9001 in Miami, FL., in Colombia you can contact us at (+57) 601 432 05 43, in Peru at (+51) 979 392 177 and in Ecuador (+593) 96 316 6796.

One of our expert advisors will provide you with all the guidance you need. Remember that you can request a quote at exports

Customer service hotlines

If you are in the United States

(+1) 786 331 9001
(+1) 305 851 8181

If you are in Peru

(+51) 979 392 177

If you are in Colombia

(+57) 601 580 78 23

If you are in Ecuador

(+593) 96 316 6796
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