• It is important to highlight that no more than: 6 units of the same item can be mobilized, regardless of the brand, reference material, etc.
• Its declared value does not exceed US$2,000.
• Your actual weight does not exceed 110 U.S. lbs.
• Measurements 55″ maximum on any one edge of the box.
• Products must not bear purchase labels.
• Cell phones may not be accompanied with any other contents (charger and hands-free only), and must travel with the following tariff item: 85.17.12.00.00 – Mobile Phones – Cellular. Additionally, the IMEI number of the cell phone must be added to the contents, which can be found on the cell phone box or by dialing *#06# on the cell phone.
• Up to $200 of declared value, no VAT (19%) or duty (10%) is payable.
• After $200 of declared value, VAT (19%) and duty (10%) are payable.

FROM MIAMI – COLOMBIA: 5 to 7 business days (due to adverse pandemic situations)

All Colombia

• By origin, documentation and physical characteristics.
• Aerosols or articles containing any compressed gas.
• Shipments without commercial invoice or declaration of value.
• Shipments with more than 6 units of the same reference number.
• Shipments of doubtful origin.
• Shipments with clearly undervalued value declarations.
• War toys or sex toys.
• Military clothing and articles.
• Due to its physicochemical characteristics.
• Shipments and perishable foods.
• Liquids, Liquors.
• Dangerous Goods.
• Pornographic material.
• Alkaloids, narcotics, narcotics, sleeping pills outside national and international laws.
• Precursors or raw materials for the production of banned substances.
• Fruits, vegetables, fresh vegetables and greens.
• Flora and fauna.
• Seeds or dry grains.
• Roots and tuber vegetables.
• Condiments and unprocessed spices.
• Chemical or biological products for agricultural use.
• Live animals and insects without compliance with requirements.
• Animal feeds.
• Medicines or vaccines for veterinary use.

The Colombian customs can verify the shipments and its content and can reassess the value of the tax paid, this happens very rarely, Servientrega is not involved in this decision, but we will inform you of this situation in a timely manner.

Once we dispatch the shipment to the country of destination, you can track your packages with your tracking number at www.servientrega.us or you can call the customer service at (786)-331-9001.