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  • Colombia

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    Discounted rates

    Example:
    A pound package declared at $200 (or less).
    $5 $0 + (4 x $2.90) + $4 = $15,6
    *Valid until March 2024
    Documents:
    $10 up to one pound, $2.50 per additional pound
    For packages from 1 to 110 lbs

    Processing fee

    USD $5
    USD $0

    Price per pound

    USD $2.9 x # of lbs.
    *Minimum 1 Lb

    Insurance

    4% of declared value
    *Minimum $4 USD
    Quote
  • Make your purchases at your favorite stores in the USA or from anywhere in the world, Clubox sends it to the door of your house in Colombia!

    You should know that:

    The value of the international shipping quotes are an approximate value, which may vary according to the actual data of the shipment.

    We have 98% coverage in Colombia. Doorstep delivery at no additional cost. Track your shipment in real time. !You have control!

    If you live in the United States:

    If you wish to make a shipments from our virtual locker to Colombia, you must send the package to the Servientrega International offices in Miami, Florida, at the following address: 3049 NW 107th AVE, Doral, FL 33172.

    For Servientrega US it is very important to offer an integral service, for this reason we offer the UPS service, with 98% coverage in the United States, so that you can send your shipment to our main offices.

Calculate your shipment to Colombia

Daily air shipments

Additional charges

Consolidation

You can buy from different stores in the USA or from anywhere in the world and group several packages in a single shipment (a single box) in order to minimize the cost of transportation and have the possibility of being exempt from nationalization taxes. $5 USD will be charged if a consolidation has more than 5 WH (warehouse receipts) per consolidation.

Repackaging

Remove labels, consolidate, and return. These will have a charge depending on the units of the order, weight/volume and packaging material used. An additional fee of $10 USD will be charged for detailed merchandise divisions and/or special requirements.

Storage

Shipments may rest in our warehouse for 30 days for free, after this time and for up to 30 more days, they will have a storage charge of $10 for the entire month if they go 60 days without payment or dispatch notification. The merchandise will be declared abandoned and discarded by the client.
USD
STORAGE
0.20
C/day per packet between 1 and 20 lbs.
0.40
C/day per package between 20 and 110 lbs.
1
C/day for heavier weights and pallets
10
Monthly per package.

Taxes

Shipments arriving to the national customs territory through the official mail network and urgent shipments entering the country, whose FOB value is equal to or less than two hundred dollars of the United States of America (US$200) excluding delivery charges, shall not be subject to the payment of the customs duty corresponding to the specific tariff subheading of the merchandise or to the tariff subheadings 98.07.10.00.00 or 98.07.20.00.00 of the customs tariff. If the value of the goods exceeds USD $200, you must pay the full VAT and customs duty on the CIF value.

References

Decree 1090 of 2020 (Effective from 18 August 2020) DECREE 1090 OF 3 AUGUST 2020.

Conditions for shipments to Colombia

Conditions

  • It is important to note that no more than: 6 units of the same article, regardless of brand, reference material, etc., may be mobilized.
  • Its declared value does not exceed US$2.000
  • Its actual weight does not exceed 110 US pounds.
  • Measurements 55" maximum on any one edge of the box.
  • Products must not bear purchase tags
  • Mobile phones may not be accompanied by any other contents (charger and hands-free only), and must travel with the following tariff item: 85.17.12.00.00 - Mobile Phones - Cellular. Additionally, the IMEI number of the mobile phone must be added to the contents, which can be found on the box of the mobile phone or by dialing *#06# on the mobile phone.
  • Up to $200 of declared value no VAT (19%) or duty (10%) is payable.
  • After $200 of declared value you pay VAT (19%) and duty (10%).

Delivery time

From Miami to Colombia: between 5 to 7 business days from your international departure.

Destinations

All Colombia. 98% coverage.

Restrictions on shipments to Colombia

By origin, documentation and physical characteristics:

  • Aerosols or articles containing any compressed gas.
  • Shipments without a commercial invoice or declaration of value.
  • Shipments with more than 6 units of the same reference.
  • Shipments of dubious origin
  • Shipments with clearly undervalued value declarations.
  • War toys or sex toys.
  • Military clothing and articles
  • Due to their physico-chemical characteristics
  • Perishable shipments and foodstuffs
  • Liquids, Liquors
  • Dangerous Goods (Dangerous Goods)
  • Pornographic material
  • Alkaloids, narcotics, narcotic drugs, sleeping pills outside national and international laws.
  • Precursors or raw materials for the production of prohibited substances.
  • Fruits, vegetables, fresh vegetables and greens
  • Flora and fauna
  • Seeds or dried grains
  • Roots and tubers
  • Unprocessed condiments and spices
  • Chemical or biological products for agricultural use
  • Non-compliant live animals and insects
  • Animal feedstuffs
  • Medicines or vaccines for veterinary use

Colombian customs may verify shipments and their contents and may reassess the value of the duty paid, this happens very rarely, Servientrega is unaware of this decision, but we will inform you of this situation in a timely manner.

Shipment tracking

Once we dispatch the shipment to the destination country, you can track your packages with your tracking number at www.servientrega.us or you can call the customer service line if you are in the United States (+1) 786 331 9001 or from Colombia (+57) 601 580 78 23.

Customer service lines

If you are in the United States

(+1) 786 331 9001
(+1) 305 851 8181

If you are in Peru

(+51) 979 392 177

If you are in Colombia

(+57) 601 580 78 23

If you are in Ecuador

(+593) 96 316 6796
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